Virtual Doctor Visits

When you enroll in an Equifax medical plan, you can get medical and mental health care from doctors and therapists without leaving the comfort and privacy of your home.
With MDLIVE you can connect with board-certified doctors, nurses and therapists 24/7 via phone, email, or video and get treatment for non-emergency issues , including:
  • Medical — Allergies, cold/flu, cough, headache, pink eye, nausea, and more
  • Talk therapy & strategies — Addictions, anxiety, depression, grief and loss, LGBTQIA support, and more
  • Dermatology — Acne, alopecia, cold sores, rashes, and more
  • Psychiatry — Assessment and medication management

Contact Information

Log in to and click the “Talk to a doctor” button.

Activate your MDLive account

Call 800-244-6224 to speak with a Cigna representative.

Call 888-726-3171 to speak any time 24/7 with a board-certified doctor, nurse or therapist. 

ITunes App Store

Google Play

Note: To the extent summary information on this site conflicts with the terms of underlying legal plan documents, the terms of the legal plan documents shall prevail.