When you enroll in an Equifax medical plan, you can get medical and mental health care from doctors and therapists without leaving your home by using the Sydney Health app.

Virtual doctors can typically treat conditions and symptoms including:

• Colds
• Sore throats
• Headaches
• Mild fevers
• Stomach aches
• Uncomplicated urinary tract infections (UTIs)
• Care management for certain chronic conditions
• Sprained wrists, fingers, or ankles
• Back pain
• Joint pain

As part of the treatment plan, they can also:

• Prescribe certain medications
• Recommend specialists
• Order lab tests
• Tell you if it’s time to seek care in person
• Recommend over the counter medications or treatments

Note: To the extent summary information on this site conflicts with the terms of underlying legal plan documents, the terms of the legal plan documents shall prevail.